Now Hiring - Ticket Sales and Services Representative in Morgan Hill, CA

Are you good at sales? Passionate about football and the San Jose community? Pro Indoor Football is Back! The Bay Area Panthers [please apply online] is a professional football team playing in the world famous SAP Center in San Jose, CA. Co-founded by Marshawn Lynch and other entertainment/sports professionals, the Bay Area Panthers are a member of the dynamic Indoor Football League. We are in search of experienced Ticket Sales and Service Representatives to join our growing team and help build with the Panthers.

Compensation:

• $48,000 - $75,000 a year$
• 48,000 base with strong bonus plan and uncapped commissions.
• Bonus structure based on total paid attendance.
• Full Benefits (medical, vision, dental, PTO.

Responsibilities:

• Meet or exceed established sales goals.
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, generating leads, referral gathering, capturing data, and CRM database management.
• Generate a minimum number of monthly out of office and in arena face-to-face meetings to create new business opportunities and build relationships.
• Provide exceptional customer service to all Season Ticket Members, Single Game Buyers, Group Ticket Buyers, New Business Prospects, and all other fans.
• Participate in outside networking and community promotional events to gather additional sales leads.
• Follow the organization's established sales process, from lead generation to execution.
• Create and implement sales strategies, ideas, and programs in order to produce new sales opportunities.
• Participate in and contribute to sales team meetings.
• Collaborate with other members of the organization and develop mutually beneficial working relationships with all team members.
• Reporting in-person to the headquarters 2-3 times a week.

Qualifications:

• Minimum one (1) year ticket sales and/or guest service experience in sports & entertainment.
• Ability to learn multiple products and POS programs.
• Knowledge of ticketing systems and box office operations is helpful.
• Understanding of Ticketmaster Archtics platform preferred.
• Strong organizational skills, self-motivation, and the ability to take initiative.
• Timeliness and attention to detail.
• Enthusiastic attitude and outgoing, creative nature.
• Proficient in general office software (Excel and Word).
• Basic accounting and account reconciliation skills.
• Ability to multitask.
• Strong communication skills.
• Track record in sales and building quality relationships.
• Candidates majoring in Sports Management, Marketing, Communications, Business or related areas are welcomed.

Job Type: Full-time

Pay: $48,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Morgan Hill, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Ticket or Membership Sales: 1 year (Required)

Work Location: One location